General INFORMATION

Ordering



REGISTER YOUR BANJOS’S WARRANTY HERE

Return Policy / Cancellation

We want you to be completely satisfied with your banjo purchase. If for any reason you are not, please contact us within 7 days of delivery for a refund or exchange. Purchaser is responsible for return shipping and will be refunded full purchase price less credit card fees and original shipping charges.

If order is cancelled before completion of any banjo, the $250 deposit and credit card fees incurred will be deducted from the amount refunded, and the deposit can be used towards a future banjo or accessories purchase.

All returns and cancellations are not guaranteed and up to the discretion of Pisgah Banjo Company.

Shop Tours

We offer tours of our facility by appointment and during business hours, Monday – Friday, 9 am – 5 pm.  We are not open on Saturday or Sunday.  Please reach out by email to support@pisgahbanjos.com to schedule a tour!

CARE & MAINTENANCE

Head Tightening


String Care


Cleaning


Truss Rod

Nut Width

The neck width at the nut is 1 and 5/16″ on our 5-string banjos.  5/6 String banjos have a nut width at the neck of 1 and 5/8″.

Tonal Variation

Tone Wood


Tone Ring


Head Material

Please note, build dates per this list are approximate and may vary.